|
|
Call
to place an Order. See Contacts.
These are terms and conditions only.
| Shipping |
Most
orders leave our warehouse within 72 hours. Please allow 5 to
10 business days for receipt of your goods. Shipments are via
UPS, based on zone, with a minimum of $6.50. Small individual
items may go by regular mail. Express delivery is also available
on request and at a surcharge.
|
| Ordering |
We
accept phone, fax, email and written orders. All California
orders are subject to sales tax. Please leave a name and phone
number if you do not get a live operator.
|
| Special
Orders |
When
we do not have the bowl you want in stock, or if you want a
specific engraving or color scheme, they can be special ordered
on receipt of a 50% deposit.
|
| Return
Policy |
We
value your business and would like every customer to be fully
satisfied with their Henselite products. Merchandise returned
under the manufacturer's warranty will be promptly exchanged.
Please call for shipping instructions.
|
| Warranty |
Warranty
information can be found in the Henselite catalog or the packaging
in which your goods shipped. Henselite bowls are made to a very
high tolerance and bowl sets are matched in weight, balance
and bias. Each set is warranted for 10 yers from the date of
manufacture against cracking, breaking, defects or faulty workmanship.
This warranty does not cover chipping, burnishing or scratching
which are considered normal wear and tear. Please see catalogs
for further details. |
|
 |
|